Terms & Conditions

This web site is owned and operated by I Give A Buck Foundation of Australia Ltd.

I Give A Buck Foundation of Australia Ltd. will be referred to as “we”, “our” and “us” in these Terms & Conditions. By using this site, you agree to the Terms & Conditions of this web site (“the web site”), which are set out on this web site page.

We reserve the right, at our discretion, to modify or remove portions of our Terms & Conditions at any time.

1.Privacy Policy

Privacy relates to the collection and use of personal information you may supply to us through your conduct on the web site. We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with and you should review it periodically so that you are updated on any changes. We welcome your comments and feedback at any time to, please contact us.

Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Credit Card Details

We utilise the Bendigo Bank’s Website Payment Gateway. The solution is safe and secure and provides enhanced security against online fraud with membership to Verified by Visa and MasterCard SecureCode. There’s nothing safer.

Credit card details provided via mail or telephone are kept confidential and are stored securely in printed form only.

Cookies

Cookies are data that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. But you should note that cookies may be necessary to provide you with some features of our on-line services.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We review all sites before providing a link to them to ensure that we do not provide links to any undesirable websites. However, these linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and its privacy statement. We do not make any representations about third party web sites that may be linked to the web site.

Problems or questions

If we become aware of any ongoing concerns or problems with our web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Internet Privacy Policy, or you have a problem or complaint, please contact us.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site. http://www.privacy.gov.au/

2.Products, Warranty, Delivery, Postage & Returns

We do not currently sell any products online.

3.Prices

All prices are in Australian Dollars.

4.GST

Donations made to us are not subject to GST.

5.Refund Policy

Your decision to donate to us is appreciated. As with any tax-deductible charitable contribution, any on-line contribution made to us cannot be cancelled or returned once it has been approved and completed. Of course, should an error be made by us or by our financial institution(s), full refunds will be made immediately upon notification of the error and all costs be borne by us. Refunds cannot be made in the case of unforeseen circumstances which cause an appeal to be terminated as per the Terminated Appeals information in Section 6 below. 

6. Treatment of Donations

The way we spend your donation depends upon the appeal that you choose to support.  In the vast majority of cases 100% of the donation that you make will go straight toward paying for the particular equipment and/or services detailed in the appeal – we do not charge any fees, or even deduct the credit card and PayPal fees that we incur when donors pay via those methods.

However, as from November 1^st 2011, for some appeals only, there may be a 10% fee charged on donations received in excess of $5,000 to ensure that we can remain financially viable.  Here’s how it works:

The way we help families depends on the amount of funding assistance they need.

STANDARD APPEALS

This is our core work and our core focus. Standard Appeals are launched for families requiring funding for equipment and/or services with a value of up to $5,000. For Standard Appeals, 100% of every donation received goes toward payment of the equipment and/or services being funded – we do not charge any fees, or even deduct the credit card and PayPal fees that we incur when donors pay via those methods.

BIG BUCKS APPEALS

We are aware that for many families there are some ‘big ticket’ items that are well out of their reach financially – items such as wheelchair access home modifications and wheelchair accessible vehicles or vehicle modifications.  We are also aware that, depending upon which State they live in, there can be little or no support for families with respect to the funding of such items – regardless of the fact that they are so necessary for the ongoing safety of both the parents and the child.

In response, we recently trialled several appeals for these larger items.

Whilst those appeals worked very well for the families, for I Give A Buck! they brought with them huge transaction fees over and above what we are reasonably able to absorb, along with such a large amount of administrative work that it then became difficult to ensure our standard appeals were also able to receive our full attention. 

As of November 1st 2011, in order to continue to help families with funding these more expensive items, whilst still maintaining our ongoing financial viability, we created a ‘second tier’ to our current services – BIG Bucks Appeals – for those children who need in excess of $5,000 of funding assistance.

As with our Standard Appeals, the first $5,000 of donations will be received without I Give A Buck! charging any fees or deducting any credit card charges etc.  However, for all amounts in excess of $5,000 a 10% administration charge will be deducted. This fee will cover the excess costs incurred by I Give A Buck! in managing larger appeals on behalf of families.

In addition to our Standard Appeals and BIG Bucks Appeals you can also make a General Donation. We use general donations to help children who can’t be featured in public appeals for privacy reasons and also, occasionally, to pay a bill if we can’t find a business to sponsor it for us.

Excess Donations

Occasionally we receive more funds for a particular appeal than are required. We do everything that we can to avoid this by closing our online appeals as soon as the target amounts are reached. Usually these excess funds occur because we receive cheques in the mail after the appeal closes. All excess funds are redirected into other children’s appeals.

Terminated Appeals

We do all that we can to ensure that the information that parents and guardians provide to us in their application for assistance is true, correct and complete. Should we discover in the course of an appeal that this has not been the case, the appeal concerned will be immediately terminated until the issue can be resolved.  All donations received into that appeal will be held until the issue has been resolved. If the issue cannot be resolved those donations will be redirected into other children’s appeals.